Question 1

What is TraceWell?

Accepted Answer

TraceWell is a platform empowering users to make informed choices about their water, air, and product consumption. It provides detailed water and air quality reports, product contaminant analysis (including microplastics), and educational resources to help you understand and manage environmental health risks.

Question 2

How does TraceWell help me make better consumption decisions?

Accepted Answer

TraceWell delivers localized water and air quality reports, scans products for contaminants like microplastics and chemicals, and offers actionable insights. By combining real-time data, regulatory standards, and health-focused recommendations, it helps you choose safer products and environments.

Question 3

How often are water and air quality reports updated?

Accepted Answer

Water quality data is updated with the latest reports from utilities and regulatory bodies, typically annually, though some regions provide monthly updates. Air quality data is refreshed in real-time or daily, depending on sensor availability. Each report includes the date of the most recent data.

Question 4

What details are included in water and air quality reports?

Accepted Answer

Reports cover contaminant levels (e.g., heavy metals, pollutants, microplastics), comparisons to WHO and EPA safety standards, potential health impacts, and mitigation tips. Air quality reports include PM2.5, PM10, VOCs, and pollen levels, while water reports detail chemical and microbial content. Our insights are informational and not a substitute for professional advice.

Question 5

How accurate are water, and product scan data?

Accepted Answer

Our data is sourced from verified third parties like water utilities, and product databases. We add insights (e.g., health impacts, metric conversions) to help you understand the data. However, all data and insights are provided 'as is' and may not be fully accurate, complete, or current due to third-party limitations. They are for informational purposes only and not a substitute for professional testing or advice. Always verify product details with manufacturers.

Question 6

How does the product scanning feature work?

Accepted Answer

Using your device's camera, TraceWell's app scans products using AI to retrieve data on contaminants like microplastics, PFAs, and other chemicals. It cross-references our database, built from regulatory reports and lab analyses, to provide safety ratings and health impact insights. Results are informational and should be verified with manufacturers.

Question 7

What types of products can I scan?

Accepted Answer

You can scan food packaging, beverages, cosmetics, household goods, and more. TraceWell identifies contaminants like microplastics, BPA, and pesticides, offering safer alternatives and disposal advice to reduce environmental impact. Brand and product data are for informational purposes and do not imply endorsement.

Question 8

What's included in the free version of TraceWell?

Accepted Answer

The free version provides basic water quality reports for your area, and limited access to product database.

Question 9

What benefits come with a TraceWell Pro subscription?

Accepted Answer

Pro subscribers unlock product scans, detailed water reports, historical trends, alerts, personalized health recommendations, and priority support. You'll also access our full contaminant database and advanced filtering tools.

Question 10

How reliable is TraceWell's data?

Accepted Answer

Our data is sourced from verified utility reports, government agencies, and independent lab tests, ensuring high accuracy. We use standardized protocols and cross-check data against WHO, EPA, and other regulatory benchmarks for reliability. However, data may not be complete or current, and our insights are informational only.

Question 11

How are quality Applies to other users as well, just those who are more knowledgable about this will have to do some research as I am not familiar with the details of how this works. quality scores for water, air, and products calculated?

Accepted Answer

Scores are based on a weighted algorithm evaluating contaminant levels, regulatory compliance, and health risks. For water and air, we factor in pollutant concentrations and treatment efficacy. For products, we assess material composition, contaminant presence, and exposure risks. These scores are informational and not guaranteed to be accurate.

Question 12

How does TraceWell protect my personal information?

Accepted Answer

We use end-to-end encryption for all user data, comply with GDPR and CCPA regulations, and store minimal personal information. We never sell or share your data without explicit consent.

Question 13

Can I delete my TraceWell account and data?

Accepted Answer

Yes, you can permanently delete your account and all associated data via the app or website settings. Alternatively, contact support at support@tracewell.app for assistance. Deletion ensures no residual data remains in our systems.

Frequently Asked Questions

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